All PurpleTrain Sales Centres to meet minimum standards

All centres selling PurpleTrain products will now be designated as Authorised Service Centres (ASCs). And to achieve the status, they will have to meet the minimum guidelines that have been laid done.

Said Dr Wong Tai, Chairman & CEO, PurpleTrain.com : " This is to ensure that certain minimum standards are maintained at the centres selling our products. PurpleTrain's main products are online courses. For ASCs to sell such products effectively, they must of course know the product well.

" But in order to be truly effective in selling an e-learning course to a customer, the centres must also understand the mode of delivery. How do you make a convincing case to customers if you are not even wired yourself! "

The requirements that have been laid down are:

  • Course consultants selling PurpleTrain products must have access to an ISP connection at the counter.
  • PCs at counters must have minimum specifications that allow for internet access.
  • Course consultants and country managers have to attend weekly chat sessions with the PurpleTrain Sales Manager.
  • Centres must print and have available all product-related brochures.
Centres meeting the minimum requirements will be given PurpleTrain collateral such as poster, stickers and accreditation certificates to showcase their readiness to sell PurpleTrain products.

The status of the centres will be reviewed on a three-monthly basis. Course consultants and centre managers will be tested on an ad hoc basis to determine their knowledge of PurpleTrain products as well as their familiarity with the selling procedures.

Said Ms May Soh, Group Executive Director, Singapore Domestic Operations, Informatics Holdings, " It is a good idea to have the minimum requirements, as it ensures minimum standards. However, we have already moved beyond that here.

" Our track record shows that everyone here, from the frontline course consultants and centre managers right up to top management have made a commitment to go beyond just implementing the bare minimum."

For more information on PurpleTrain's minimum requirements for Authorised Service Centres, please contact Ms Lee Wan Ling at e-mail, wlee@purpletrain.com

About PurpleTrain

PurpleTrain.com is an e-learning portal offering a one-stop service for business and IT education programmes, corporate training courses and education-related services.

By combining innovative technology with world-class training content, PurpleTrain.com offers companies and individuals a high value, quality and effective online training solution. About 200 online courses are available, from degree, diploma, certificate to corporate IT training programmes. Our online learning community now stands at over 23,000 users.

PurpleTrain.com is a 100%-owned venture of Informatics Holdings Limited, a leading training and education provider listed on the Singapore Stock Exchange.

For more information, please contact :
Adeline Cheong
Marketing & PR Manager
Tel : (65) 568 0810
E-mail : acheong@purpletrain.com
Websites : www.purpletrain.com
www.informaticsgroup.com

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