Singapore, 14 August 2002

PurpleTrain’s Operations Department is tops with students!

As a student, there are simply many questions that one may have once they pick up the books or for e-learners, when they click on the mouse. It gets frustrating when there’s no one to turn to for help. Not at PurpleTrain, though. The helpdesk is manned 24 by 7, that is, 24 hours a day 7 days a week, which makes it easily accessible to students who have queries.

The operations department has seen its fair share of triumphs and successes when it comes to solving student’s problems. Sometimes, this comes in the form of receiving good news of students doing well at the end of their programme. Other times, it’s simply a thank you note for helping solve seemingly routine issues to others but an important matter to the student in distress.

We received this thank you note from a student that had moved to Canada and was experiencing the anxiety of migration among other things. When she needed to take her exams, she was pleasantly surprised by the availability of alternative venues for her to do the exams. The note sent by Ms Zoe Tsui, a student in the UOW MBA programme, expresses her appreciation for the help rendered.

Dear Shenna, Diana, and Exam dept

Please accept my heartfelt thanks for all the support that you have given. Since the first day I decided to move to Canada, I felt frustrated and worried about my study, especially I thought that I have to fly back to Hong Kong frequently for the exam. It will cost me a lot for the tickets. Now, I learnt that help is easily available through PurpleTrain and I can ask for solutions or advice when I have difficulties or questions on study matters. I appreciate Operations Department for your support and the prompt response from all of you! You are all really really great!

All the best,
Zoe


Studying for an MBA is not easy given work commitments and the shortage of time. That’s why it is very important to choose wisely for a programme that is well recognised. The University of Wales (UOW) has a tradition for excellence in education and its qualifications are well sought after in the United Kingdom and internationally. The University continually makes a distinctive and distinguished contribution to higher education in Wales, the United Kingdom and the international community.

Please click here for a more detailed description of University of Wales MBA or email enquiry@purpletrain.com for more details.


About Informatics Group

The Informatics Group, established in 1983, is a multinational corporation providing training and educational services in information technology and business management. Through its international franchising program and strategic acquisitions, Informatics presently has a global network of more than 450 centres spanning 42 countries.

The company presently offers five franchise products: Informatics Computer School, Thames Business School, CAL Computer Training Centre, Cambridge Child Development Centre and RACC. For more information, please visit http://www.informaticsgroup.com.

About PurpleTrain.com

PurpleTrain.com is the e-learning service provider which offers a one-stop service for business and IT education programmes, corporate training courses and education-related services. By combining innovative technology with world-class training content, PurpleTrain.com offers companies and individuals a high value, quality and effective online training solution. Over 1000 online courses are available, offering PhDs, masters, degrees, diplomas and certificates in business and IT programmes. Its e-community now stands at over 55,000 users.

PurpleTrain.com is a 100%-owned venture of Informatics Holdings Limited, a leading training and education provider listed on the Singapore Stock Exchange.

For more information, please contact :

Andrew Yap
Marketing & PR Manager
PurpleTrain.com
Email : pr@purpletrain.com
Website : www.purpletrain.com
                www.informaticsgroup.com

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