Singapore, 17 December 2002

Thumbs up for PT facilitators!

It’s no surprise that some first time students find e-learning daunting when they first start on their first course. The first time jitters experienced are perfectly normal to the newbie. All they need is a helping hand or an online helping hand in the case of e-learning. The facilitator can play a very important role in helping the newbie adjust to his new online surroundings. An appreciative student, Mr Trapal Singh Narula, student in the Advanced Diploma in Computer Studies (ADCS) course initially found it difficult to juggle between work and study. However, after talking to his facilitators, he managed to reduce his time management problems and graduate from the course.


Dear Mr Michael Wee,
I’m writing this ‘Thank You’ letter as a token of my appreciation for all your support and understanding throughout my tenure at Informatics whilst pursuing the ADCS course. I had completed my Diploma in Computer Studies (DCS) from Bangkok, Thailand, (my place of residence), before I had arrived for National Service.

After 4 months of National Service, I was deployed to my unit as a clerk. I found I had some time in the evenings after duty hours, so I decided to pursue the ADCS course. I later found it wasn’t as easy as I thought, as the ADCS course demanded much more time and effort as compared to the DCS. It was also tough juggling between National Service and studying part time. A lot of times I thought of quitting as I found it difficult to cope. However, when I had a problem I could not solve, you were always there to support me and give me alternatives on how to overcome my problems. One memorable incident I recalled was that I had problems getting exemption from duty for an exam and you were willing to vouch for me to the Commanding Officer if he refused to let me go.

On another occasion when I had problems with my project group, and the other member was always causing problems, you gave me good advice on how to overcome the problem. Finally, I manage to complete my project and obtain my ADCS qualifications.

I am not going to go on about the times you've helped me because it would look like I'm just trying to get in your good books, the truth is I don't want to or have to do that. I just want to sincerely thank you and all the staff from the ADCS department. It’s because I truly believe if it wasn't for you and the other lecturers of the ADCS department I probably would have quit the ADCS a long time ago, and I would have never accomplished what I have today, that is, graduating from ADCS!.

I would also like to give special thanks to the following: -

1) Mr Michael Lim for his support and understanding
2) Mr K.W Tan, one of the most fun lecturers who can make a boring class fun.

3) Mr Lim Jyh Ren, my favorite lecturer
4) Mr Foo Chek Yang, for his help and advise

If ever any of you come to Bangkok for holiday, I’ll be most delighted to show you around town.

Tks again & B.Rgds

Trapal Singh Narula

If you are a PurpleTrain student, feel free to highlight any facilitators or experiences that you have. We look forward to serving all our students in the best possible way and view your feedback as a valuable source of information. We welcome your feedback via letters or email anytime.


About Informatics Group

The Informatics Group, established in 1983, is a multinational corporation providing training and educational services in information technology and business management. Through its international franchising program and strategic acquisitions, Informatics presently has a global network of more than 548 centres spanning 44 countries.

The company presently offers five franchise products: Informatics Computer School, Thames Business School, CAL Computer Training Centre, Cambridge Child Development Centre and RACC. For more information, please visit http://www.informaticsgroup.com.

About PurpleTrain.com

PurpleTrain.com is the e-learning service provider which offers a one-stop service for business and IT education programs, corporate training courses and education-related services.

By combining innovative technology with world-class training content, PurpleTrain.com offers companies and individuals a high value, quality and effective on-line training solution. Over 1000 online courses are available, offering masters, degrees, diplomas and certificates in business and IT programs. Our online learning community now stands at over 67,000 users.

PurpleTrain.com is a 100%-owned venture of Informatics Holdings Limited, a leading training and education provider listed on the Singapore Stock Exchange. Informatics Holdings Limited is the only IT-based education provider in Singapore that made the ranking among Forbes Global's 200 Best Small Companies in the world.

For more information, please contact :

Andrew Yap
Communications & PR Manager
PurpleTrain.com
Email : pr@purpletrain.com
Website : www.purpletrain.com
                www.informaticsgroup.com

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