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Singapore, 7 May 2003
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The
ABC's of e-Learning Explained
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If
you are a new student to e-learning or someone contemplating taking up
a course through e-learning, you are likely to have come across a slew
of new terms and acronyms that you have never heard of before. All these
odd sounding names and combinations of alphabets might sound a little
intimidating to the uninitiated.
However they are not any more complicated or difficult
to understand than the many IT and internet terms that we have already
grown so accustomed to. All you need is just a little guide to help clear
the confusion and you will soon realize that e-learning is hardly rocket
science.
We have compiled a list of terms and acronyms that you
are likely to encounter as you pursue your education through e-learning.
Some of them may sound quite familiar since e-learning is part of the
larger internet universe. Some would be quite exclusive to the realm of
e-learning. So here they are, in alphabetical order :
Assessment item: A question or measurable
activity used to determine whether the learner has mastered a learning
objective.
Asynchronous learning:
Learning in which interaction between instructors and students occurs
intermittently with a time delay. Examples are self-paced courses taken
via the Internet or CD-ROM, Q&A mentoring, online discussion groups,
and email.
Audio bridge: A device
used in audio-conferencing that connects multiple telephone lines.
Audiographics: Computer-based
technology that enables simultaneous transmission of voice, data, and
graphic images across local telephone lines for instructor-learner interaction.
Blended learning:
Learning events that combine aspects of online and face-to-face instruction.
Business requirements:
The conditions an e-learning solution should meet to align with the needs
of such stakeholders as the content developer, subject matter expert,
learner, manager, and training administrator.
CBT (computer-based training):
An umbrella term for the use of computers in both instruction and management
of the teaching and learning process. CAI (computer-assisted instruction)
and CMI (computer-managed instruction) are included under the heading
of CBT. Some people use the terms CBT and CAI interchangeably.
Chat: Real-time text-based
communication in a virtual environment. Chat can be used in e-learning
for student questions, instructor feedback, or even group discussion.
CMS (content management system):
A centralized software application or set of applications that facilitates
and streamlines the process of designing, testing, approving, and posting
e-learning content, usually on Webpages.
CoD (Content on demand):
Delivery of an offering, packaged in a media format, anywhere, anytime
via a network. Variants include audio on demand (AoD) and video on demand
(VoD).
Compliant (standards-compliant):
E-learning that meets established standards of, and has received official
approval from, an accrediting organization.
Content: The intellectual
property and knowledge to be imparted. Different formats for e-learning
content include text, audio, video, animation, and simulation.
Courseware: Any type
of instructional or educational course delivered via a software program
or over the Internet.
Discussion boards:
Forums on the Internet or an intranet where users can post messages for
others to read.
End-to-end solution:
A marketing term used by large e-learning suppliers; meant to imply that
their products and services will handle all aspects of e-learning.
Enterprise-wide e-learning:
E-learning that's intended for all or most employees within a company.
It's often part of a strategic change of direction with a very short timeline,
but is also used to support a core process such as sales.
Extensibility: The
ability to expand and adapt an e-learning application or infrastructure
by adding features, components, or services to a core set of capabilities.
Facilitative tools: Electronic
features used to deliver online courses. Examples include mailing lists,
chat programs, streaming audio, streaming video, and Webpages.
Facilitator: The online
course instructor who aids learning in the online, student-centered environment.
False-starter: A person
who registers for but does not complete an e-learning course.
FAQ (frequently asked questions):
An informational list, in question and answer format, of common inquiries
from users about a topic or application and standard responses. FAQs appear
on Websites and discussion boards and within desktop applications.
Hypermedia: Applications
or documents that contain dynamic links to other media, such as audio,
video, or graphics files.
ILS (integrated learning system):
A complete software, hardware, and network system used for instruction.
In addition to providing curriculum and lessons organized by level, an
ILS usually includes a number of tools such as assessments, record keeping,
report writing, and user information files that help to identify learning
needs, monitor progress, and maintain student records.
ILT (instructor-led training):
Usually refers to traditional classroom training, in which an instructor
teaches a course to a room of learners. The term is used synonymously
with on-site training and classroom training (c-learning).
Instant messenger (IM):
Software that lists users' selected "buddies" (friends, family,
co-workers, and so forth) who are online and enables users to send short
text messages back and forth to them. Some instant messenger programs
also include voice chat, file transfer, and other applications.
Instructional designer (ID):
An individual who applies a systematic methodology based on instructional
theory to create content for learning.
Java: An object-oriented
programming language developed by Sun Microsystems. Java isn't dependent
on specific hardware and can be launched from within an HTML document
or stand- alone.
Java applet: A small
Java program launched through a browser.
Just-in-time: Characteristic
of e-learning in which learners are able to access the information they
need exactly when they need it.
Learning portal: A
Website that offers learners or organizations consolidated access to learning
and training resources from multiple sources. Example - Purple Train.
Operators of learning portals are also called content aggregators, distributors,
or hosts.
LMS (learning management system):
Software that automates the administration of training. The LMS registers
users, tracks courses in a catalog, records data from learners; and provides
reports to management. An LMS is typically designed to handle courses
by multiple publishers and providers. It usually doesn't include its own
authoring capabilities; instead, it focuses on managing courses created
by a variety of other sources.
Lurking: Reading the
postings in a discussion forum or on a listserv but not contributing to
the discussion.
M-learning (mobile learning):
Learning that takes place via such wireless devices as cell phones, personal
digital assistants (PDAs), or laptop computers.
Modular: E-learning
that's made up of standardised units that can be separated from each other
and rearranged or reused.
Multicasting: The
transmission of information to more than one recipient. For example, sending
an email message to a list of people. Teleconferencing and videoconferencing
can also use multicasting.
Nesting: Placing documents
within other documents. Allows a user to access material in a non-linear
fashion, the primary requirement for developing hypertext.
Netiquette: Online
manners. The rules of conduct for online or Internet users.
Page turner: A derogatory
term for e-learning that offers little to no graphics or interaction,
instead comprising mainly pages of text.
PDF (portable document format):
File format developed by Adobe Systems to enable users of any hardware
or software platform to view documents exactly as they were created--with
fonts, images, links, and layouts as they were originally designed.
Power users: Advanced,
sophisticated users of technology (usually a computer application or an
operating system) who know more than just the basics needed to operate
it.
Practice item: 1)
A question or learning activity that serves as an informal validation
and reinforcement of instruction. 2) A sample question that precedes a
test, designed to ensure that the learner understands the mechanics of
the testing system.
Prescriptive learning:
A process in which only coursework that matches a learner's identified
skill and knowledge gaps is offered to him or her, with the goal of making
the learning experience more meaningful, efficient, and cost-effective.
Pull technology: In
reference to the Internet or other online services, the technology whereby
people use software such as a Web browser to locate and "pull down"
information for themselves.
Push technology: In
reference to the Internet or other online services, the technology whereby
information is sent directly to a user's computer. See also pull technology
Repurpose: To reuse
content by revising or restructuring it for a different purpose than it
was originally intended or in a different way.
Reusable: E-learning
content that can be transferred to various infrastructures or delivery
mechanisms, usually without changes.
RIO (reusable information object):
A collection of content, practice, and assessment items assembled around
a single learning objective. RIOs are built from templates based on whether
the goal is to communicate a concept, fact, process, principle, or procedure.
(Pronounced "REE-O")
Seamless technology:
Technology that's easy to use, intuitive in nature, and isn't the focus
of the learning experience. Also called transparent technology.
Self-assessment: The
process by which the learner determines his or her personal level of knowledge
and skills.
Self-paced learning:
An offering in which the learner determines the pace and timing of content
delivery.
Simulations: Highly
interactive applications that allow the learner to model or role-play
in a scenario. Simulations enable the learner to practice skills or behaviours
in a risk-free environment.
Skill gap analysis:
Compares a person's skills to the skills required for the job to which
they have been, or will be, assigned. A simple skill gap analysis consists
of a list of skills required along with a rating of the employee's level
for each skill. Ratings below a predetermined level identify a skill gap.
Skills inventory:
A list of skills or competencies that an individual possesses usually
created by self-evaluation.
SME (subject matter expert):
An individual who is recognised as having proficient knowledge about and
skills in a particular topic or subject area.
Soft skills: Business
skills such as communication and presentation, leadership and management,
human resources, sales and marketing, professional development, project
and time management, customer service, team building, administration,
accounting and finance, purchasing, and personal development.
Synchronous learning:
A real-time, instructor-led online learning event in which all participants
are logged on at the same time and communicate directly with each other.
In this virtual classroom setting, the instructor maintains control of
the class, with the ability to "call on" participants. In most
platforms, students and teachers can use a whiteboard to see work in progress
and share knowledge. Interaction may also occur via audio- or videoconferencing,
Internet telephony, or two-way live broadcasts.
Synergy: The dynamic
energetic atmosphere created in an online class when participants interact
and productively communicate with each other.
Thread: A series of
messages on a particular topic posted in a discussion forum.
Tutorial: Step-by-step
instructions presented through computer or Web-based technology, designed
to teach a user how to complete a particular action.
24/7: Twenty-four
hours a day, seven days a week. In e-learning, used to describe the hours
of operation of a virtual classroom or how often technical support should
be available for online students and instructors.
Value-added services:
In the context of the e-learning industry, value-added services include
custom training needs assessment and skill-gap analysis, curriculum design
and development, pre- and post-training mentoring and support, training
effectiveness analysis, reporting and tracking tools, advisor services
and implementation consulting, hosting and management of Internet- or
intranet-based learning systems, integration of enterprise training delivery
systems, and other services.
Virtual: Not concrete
or physical. For instance, a completely virtual university does not have
actual buildings but instead holds classes over the Internet.
Virtual classroom:
The online learning space where students and instructors interact.
WBT (Web-based training):
Delivery of educational content via a Web browser over the public Internet,
a private intranet, or an extranet. Web-based training often provides
links to other learning resources such as references, email, bulletin
boards, and discussion groups. WBT also may include a facilitator who
can provide course guidelines, manage discussion boards, deliver lectures,
and so forth. When used with a facilitator, WBT offers some advantages
of instructor-led training while also retaining the advantages of computer-based
training.
Web conference: (noun)
A meeting of participants from disparate geographic locations that's held
in a virtual environment on the World Wide Web, with communication taking
place via text, audio, video, or a combination of those methods. (verb)
To participate in a Web conference.
Webinar: (Web + seminar)
A small synchronous online learning event in which a presenter and audience
members communicate via text chat or audio about concepts often illustrated
via online slides and/or an electronic whiteboard. Webinars are often
archived as well for asynchronous, on-demand access.
Wizard: A mini-application
that prompts a user through the steps of a particular computer-based action.
The user provides necessary information as he or she proceeds through
the wizard's screens, while the wizard completes the actual steps behind
the scenes.
ABOUT PURPLETRAIN.COM
PurpleTrain.com is the e-learning service provider which offers a one-stop
service for business and IT education programs, corporate training courses
and education-related services.
By combining innovative technology with world-class training content,
PurpleTrain.com offers companies and individuals a high value, quality
and effective on-line training solution. Over 700 on-line courses are
available, offering masters, degrees, diplomas and certificates in business
and IT programs. Our online learning community now stands at over 67,000
users.
PurpleTrain.com is a 100%-owned venture of Informatics Holdings Limited,
a leading training and education provider listed on the Singapore Stock
Exchange. Informatics Holdings Limited is a world class institute for
quality lifelong learning services and made the ranking among Forbes Global's
200 Best Small Companies in the world.
ABOUT INFORMATICS GROUP
The Informatics Group, established in 1983, is a multinational corporation
providing training and educational services in information technology
and business management. Through its international franchising programme
and strategic acquisitions, Informatics presently has a global network
of more than 550 centres spanning over 45 countries.
The company presently offers six franchise products: Informatics Computer
School, Thames Business School, Informatics Professional Development Centre,
CAL Computer Training Centre, Cambridge Child Development Centre and RACC.
For more information, please visit http://www.informaticsgroup.com.
For more information, please contact :
Boey Taik Boon
PR/Marketing Manager
PurpleTrain.com
DID : (65) 6568 0810
Fax : (65) 6569 7060
Email : pr@purpletrain.com
Website : www.purpletrain.com
www.informaticsgroup.com
All trademarks and registered trademarks are property of
their respective owners. Certain of the statements in this press release
are forward-looking in nature and, accordingly, are subject to risks and
uncertainties. The actual results may differ from those described or contemplated.
Copyright © 2002. All Rights Reserved. PurpleTrain.com Pte Ltd.
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