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Library 5 : Technical General

A+ 2001 Hardware and Operating System Certification

Total Time: 49 hours

A+ 2001 Hardware and Operating System Certification: Computer Introduction5 hoursAPLU01
A+ 2001 Hardware and Operating System Certification: Computer Introduction provides an overview of computer repair and systems.
  • Working on Computers
  • Personal and Environmental Safety
  • Safe Electrical Handling
  • Basic Computer Structure
  • The Computer System
  • The System Components
  • Connected Peripherals
  • Computer Software


A+ 2001 Hardware and Operating System Certification: The System Board5 hoursAPLU02
A+ 2001 Hardware and Operating System Certification: The System Board explains key concepts of system board operation, and what is necessary to install, maintain, and repair the system board.
  • Chip Sets
  • Microprocessors
  • Memory Systems
  • Advanced Memory Structures
  • Addressing Input/Output Devices
  • Adapter Cards
  • Troubleshooting the Board
  • Hardware Troubleshooting


A+ 2001 Hardware and Operating System Certification Connecting Peripherals4 hoursAPLU03
A+ 2001 Hardware and Operating System Certification: Connecting Peripherals explains what is needed to install, maintain, and repair peripherals.
  • Expansion Slots
  • Parallel Ports
  • Serial Ports
  • Troubleshooting Port Problems
  • Power Supplies
  • Troubleshooting Peripherals


A+ 2001 Hardware and Operating System Certification: Operating Systems2 hoursAPLU04
A+ 2001 Hardware and Operating System Certification: Operating Systems provides an overview of the computer system bootup procedure and the role of the operating system.
  • Introduction to Operating Systems
  • Bootup Initialisation
  • Bootup CMOS Setup
  • The Bootup Routine


A+ 2001 Hardware and Operating System Certification: MS-DOS5 hoursAPLU05
A+ 2001 Hardware and Operating System Certification: MS-DOS explains what is needed to install, use, and configure the MS-DOS operating system.
  • MS-DOS Structure
  • DOS Disk Structure
  • DOS Commands and Utilities
  • Drives and Directories
  • Files and Filenames
  • Basic DOS Memory
  • Additional DOS Memory
  • Configuring DOS
  • Installing DOS


A+ 2001 Hardware and Operating System Certification: Windows 9x and 20003 hoursAPLU06
A+ 2001 Hardware and Operating System Certification: Windows 9x and 2000 provides an overview of the use of the Windows 9x and Windows 2000 operating systems, and how to install, use, and configure these operating systems.
  • Installing Windows 9x and 2000
  • Starting Windows 9x and 2000
  • Using Windows
  • Installing Windows 9x and 2000


A+ 2001 Hardware and Operating System Certification: Disk Drives3 hoursAPLU07
A+ 2001 Hardware and Operating System Certification: Disk Drives explains how to install, maintain, and repair disk drives.
  • Introduction to Disk Drives
  • Disk Drive Operations
  • Floppy Disk Drives
  • Hard Drives
  • Hard Drive Interfaces
  • Hard Drive Installation
  • Hard Drive Troubleshooting


A+ 2001 Hardware and Operating System Certification: Monitors3 hoursAPLU08
A+ 2001 Hardware and Operating System Certification: Monitors explains how to operate, maintain, and repair monitors.
  • Introduction to Monitors
  • VGA Adapters
  • Video Troubleshooting
  • Servicing the Monitor


A+ 2001 Hardware and Operating System Certification: Modems3 hoursAPLU09
A+ 2001 Hardware and Operating System Certification: Modems explains how to install, maintain, and troubleshoot internal and external modems in Windows systems.
  • Introduction to Modems
  • Communication Protocols
  • The Serial Interface
  • Communicating with the Modem
  • Troubleshooting Modems


A+ 2001 Hardware and Operating System Certification: Printers6 hoursAPLU10
A+ 2001 Hardware and Operating System Certification: Printers explains how to use and install dot-matrix, ink-jet, and laser printers, as well as how to troubleshoot them.
  • Types of Printers
  • Installing Printers
  • Dot-Matrix Printers
  • Troubleshooting Dot-Matrix Printers
  • Ink-Jet Printers
  • Troubleshooting Ink-Jet Printers
  • Laser Printers
  • Troubleshooting Laser Printers
  • Troubleshooting Windows Print Problems


A+ 2001 Hardware and Operating System Certification: Networks4 hoursAPLU11
A+ 2001 Hardware and Operating System Certification: Networks explains how to install and maintain networks.
  • Local Area Networks
  • LAN Protocols
  • LAN Setup
  • Troubleshooting LANs
  • Wide Area Netoworks
  • Using WANs/The Internet


A+ 2001 Hardware and Operating System Certification: Troubleshooting3 hoursAPLU12
A+ 2001 Hardware and Operating System Certification: Troubleshooting explains how to troubleshoot common system problems.
  • Initial Troubleshooting Tips
  • Software Diagnostics
  • Hardware Troubleshooting
  • Tracking Down Problems
  • Operating Systems Troubleshooting
  • Problems Starting Windows 9x and 2000
  • Isolating Windows 9x and 2000 Problems


A+ 2001 Hardware and Operating System Certification: Maintenance Tasks3 hoursAPLU13
A+ 2001 Hardware and Operating System Certification: Maintenance Tasks explains how to clean and otherwise maintain the main components of computers, and provides a schedule of preventive maintenance procedures.
  • Preventive Maintenance
  • Preventing and Detecting Viruses
  • Maintaining Hard Drives
  • Maintaining Floppy Disk Drives
  • Maintaining Printers

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This study guide and/or material is not sponsored by endorsed by or affiliated with Cisco Systems, Inc. Cisco®, Cisco Systems®, CCDA™, CCNA™, CCDP™, CCNP™, CCIE™, CCSI™, the Cisco Systems logo and the CCIE logo are trademarks or registered trademarks of Cisco Systems, Inc. in the United States and certain other countries. All other trademarks are trademarks of their respective owners.