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Library 7: Technical Web Development
E-Commerce Series
Total Time: 54 hours
| E-Commerce: Your E-Business | 4 hours | ECOM01 |
| E-Commerce: Your E-Business provides an introduction to e-commerce and how it relates to a user's company. |
- E-Commerce and Your Company
- Future Directions
- Where You Are and Where You're Going
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- Building Resources
- Marketing and Management
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| E-Commerce: Getting Started | 3 hours | ECOM02 |
| E-Commerce: Getting Started explains what users need to start converting their companies into e-businesses. |
- Benefits of E-Commerce
- Defining E-Commerce
- Your Domain
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- Internet Mechanics
- Initial Operation Issues
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| E-Commerce: Influences on E-Commerce | 3 hours | ECOM03 |
| E-Commerce: Influences on E-Commerce provides an introduction to Internet stock and the influences that drive up stock value. |
- Moving E-Business Forward
- Internet Stock
- Increasing Stock Value
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- Building a Presence
- Approaching the Market
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| E-Commerce: Killer Apps | 4 hours | ECOM04 |
| E-Commerce: Killer Apps provides an introduction to killer apps and the twelve steps needed to create them for a company. |
- What Are Killer Apps?
- Rules for Building Killer Apps
- The Rest of the Rules
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- Land Mines to Avoid
- Other Potential Problems
- Protecting Yourself: An Action Plan
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| E-Commerce: Developing Your E-Business | 5 hours | ECOM05 |
| E-Commerce: Developing Your E-Business provides an overview of virtual corporations and some of the things to avoid when creating one. |
- The Virtual Corporation
- Transferring Information
- Laws of E-Commerce
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- Considering Your Options
- Looking to the Future
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| E-Commerce: Real-Time and Data Mining | 4 hours | ECOM06 |
| E-Commerce: Real-Time and Data Mining provides an introduction to two resources available in e-commerce: real-time systems and data mining. |
- Real-Time Systems
- How Real-Time Can Work for You
- The Data Mining Process
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- Benefits of Data Mining
- Collecting and Analysing Data
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| E-Commerce: Lowering Your Business Costs | 5 hours | ECOM07 |
| E-Commerce: Lowering Your Business Costs provides an overview of ways to decrease e-business costs by automating the supply chain and hiring virtual employees. |
- The Supply Chain
- Automating the Vendor Flow
- Automating the Customer Flow
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- The Virtual Workforce
- Managing Your Virtual Employees
- Strategies and Solutions
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| E-Commerce: Customer Service and Payment | 4 hours | ECOM08 |
| E-Commerce: Customer Service and Payment provides an overview of the customer service and payment resources available for an e-business. |
- The Call Centre
- Other Customer Service Concerns
- Payment Types
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- Payment Systems
- Payment Security
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| E-Commerce: Marketing Your E-Business | 4 hours | ECOM09 |
| E-Commerce: Marketing Your E-Business explains how to develop a marketing plan for an e-business. |
- Identifying Your Customers
- Developing a Marketing Plan
- Affiliate Marketing
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- Marketing Models
- Other Marketing Examples
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| E-Commerce: Advertising on the Internet | 4 hours | ECOM10 |
| E-Commerce: Advertising on the Internet provides an overview of the forms of advertising available on the Internet. |
- Internet Promotion
- Finding Your Customers
- Designing Your Ads
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- Drawing Customers to Your Site
- Looking to the Future
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| E-Commerce: Building Marketing Strategy | 5 hours | ECOM11 |
| E-Commerce: Building Marketing Strategy provides an overview of marketing options available to an online business, such as data mining and external promotion. |
- External Marketing
- The Road Show
- Public Relations and Investor Relations
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- Data Mining and Marketing
- Extracting and Analysing the Data
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| E-Commerce: Resource Planning | 4 hours | ECOM12 |
| E-Commerce: Resource Planning provides an overview of the resources and standards that need to be considered when preparing a strategy for an online business. |
- Your E-Commerce Strategy
- E-Commerce Risks
- Knowledge Management
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- Changes in Technology
- New Opportunities
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| E-Commerce: Managing Your E-Business | 5 hours | ECOM13 |
| E-Commerce: Managing Your E-Business explains ways to reduce costs and ensure the continued success of an online business. |
- Reducing Costs
- Leveraging Your Assets
- Encouraging Repeat Customers
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- Influences on Your E-Business
- Other Issues to Keep in Mind
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